Website Terms Of Use

Last Revised on 16 October 2019

Why

 

"We Strive to Exceed Expectations" for both the Tour Operators and the Travellers’. We cater to the requirements of leisure or business traveller, individual or group traveller. Our product range is geared to suit budget or luxury travel. Our strengths will enhance your product offerings.

This web site (the "Site") is published and maintained by Stellar Travelogue, a company incorporated and existing in accordance with the laws of the Republic of India.

References to the Site are deemed to include derivatives thereof, including but not necessarily limited to websites and applications, whether accessed by mobile phone, tablet or other device. The Terms of Use –as defined below- apply to our services, directly or indirectly made available to you through whatever means, including online reservations, customer service requests or otherwise. By accessing, browsing and using the Site, you acknowledge and agree having read, understood and agreed to the Terms of Use.

When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below. When you access any sub-site (whether belonging to an 'associate' of Stellar Travelogue or otherwise) through this site, then such sub-site may have its own terms and conditions of use which is specific to such sub-site. Sub-sites may contain such additional terms and conditions of use as may be set out in such sub-site.

Our different policies and guidelines, which can be found throughout the Site, including but not limited to, the Privacy Policy, Shop Safe Policy, Stellar Travelogue Price Guarantee, Reservation Guarantee, Cancellation Policy, Refund Policy, Terms and Conditions of the Stellar Travelogue Rewards Program, FAQs, etc. (collectively the “Policies”), should be read in conjunction with and are an integral part of these terms and conditions and are hereby included by reference.

 

The terms and conditions set out below and the Policies are collectively referred to as the “Terms of Use”. If you do not agree to the Terms of Use, please cease use of the Site immediately. The Terms of Use – as may be amended from time to time – constitute the entire agreement, and supersede any other agreements or understandings (oral or written), between you and us with respect to their subject matters unless explicitly stated otherwise.

Site and Its Contents

This Site is only for your personal use. You shall not distribute exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose..

As long as you comply with the terms of these Terms and Conditions of Use, Stellar Travelogue grants you a non-exclusive, non-transferable, limited right to enter, view and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way.

There are a number of proprietary logos, service marks and trademarks found on this Site whether owned/used by Stellar Travelogue or otherwise. By displaying them on this Site, Stellar Travelogue is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

You may download such copy/copies of the Content to be used only by you for your personal use at home unless the sub-site you are accessing states that you may not. If you download any Content from this Site, you shall not remove any copyright or trademark notices or other notices that go with it.

return to top

Agency Terms and Conditions

  • Payment due to Domestic/International Tickets for the weekly credit to be made within 6 days of the closing of the week (starting from 1st to 7th of the month) or as per the Collection period notified by Stellar Travelogue from time to time.
  • (A) Voiding would be as per the airline norms plus Rs.100/ - per ticket as a Stellar Travelogue RAF Charges.

    (B) Refund charges would be as per the airline norms plus Rs.200/ - per ticket as a Stellar Travelogue RAF Charges.

  • Service charges levied are to be collected from the customers on our behalf.
  • (A) Any voidation / cancellation of the ticket will be entertained only till 1800 Hrs.

    (B) If the payment is not made on time Stellar Travelogue can anytime cancel all the PNR’s/Tickets without any prior notice.

  • Any kind of Misuse of Airline/GDS PNR will solely be the responsibility of the agent and the amount will be recovered from the agent as a when received the debit note by the Airline or by the GDS.
  • There will no adjusting of the refund in the payment schedule. The refund will be given back to the agent whenever we have received it from the airline.
  • TDS will be deducted as per the law. TDS will be deducted on all commissions/incentives. The TDS certificate will be issued in the next Financial Year.
  • The credit limit will be on a weekly basis depending upon the certain guarantees.
  • Any advance amount paid by the agent will be non-interest bearing and should be utilized within 360 days from the date of payment. If such advance is not utilized within this period of 360 days, the unutilized portion shall be held in trust, for the benefit of the agent, by Stellar Travelogue for a period of 2 years from the date of payment of such advance after which the same shall be deemed as forfeited.
  • The User shall request Stellar Travelogue for any refunds against the unutilized or 'no show' air or hotel booking for any reasons within 90 days from the date of departure for the air ticket and/or the date of check-in for the hotel booking. Any applicable refunds would accordingly be processed as per the defined policies of Airlines, hotels and Stellar Travelogue as the case may be. No refund would be payable for any requests made after the expiry of 90 days as above and all unclaimed amounts for such unutilized or no show air or hotel booking shall be deemed to have been forfeited.
  • Agents will be responsible for maintaining all related documents including confirmation from the travellers that the amount paid by them for travel outside of India is in within the annual limits for resident individuals as prescribed by the Reserve Bank of India from time to time.

return to top